SANTANA’s products are 100% controlled by professional quality control specialists, guaranteeing that they reach their customers under the best conditions. By working in coordination with departments such as Marketing, Purchasing and Production, we ensure that the understanding of quality is embedded in all processes from procurement to production and integrated into the Total Quality Management philosophy.

– Product quality that will ensure that the products it produces will always be the first choice of the customer,
– Service quality that ensures customer satisfaction and loyalty based on the wishes and expectations of all stakeholders to whom services are provided,
– Management and process quality that uses all resources (human, financial, material, time) effectively and efficiently at every stage of production and service points with contemporary management principles,
– Total quality by applying international quality standards, integrating quality understanding into all its units and continuous improvement and development activities.